Cirencester Town Council provides a Customer Information Point from which a whole range of information can be obtained about local services, including those provided by the Cotswold District Council and Gloucestershire County Council.

Information is provided by our Customer Information and Administration Officers who will be pleased to assist with any queries you may have between the hours of 9.00 a.m. and 4.30 p.m. Monday to Thursday and 9.00 a.m. to 3.00 p.m. on a Friday.

The Town Council is "Customer Friendly" - responding promptly to all matters and: -

• Committed to using environmentally friendly products.
• Being answerable, first hand, to the townspeople on queries, or providing information when required.
• Providing safe, clean play areas for children.
• Providing first class playing fields and leisure parks for everyone.
• Committed to the "Best Value" ideals of larger authorities.

Before contacting us you may find the answer to your query in the following Frequently Asked Questions, but if not, we can be contacted on: -

Cirencester Town Council (Freepost RRLX-UZGX-HYEB)
Dyer House, 3 Dyer Street, Cirencester, Glos., GL7 2PP
Tel: 01285 655646
Fax: 01285 643843
Email: info@cirencester.gov.uk

FAQ’S

Q1. Who do I speak to with regard to Housing and Council Tax Benefits?
A1. Contact Cotswold District Council, Tel No. 01285 623035

Q2. There is a street light not working, who do I contact?
A2. Contact Gloucestershire Highways, Tel No. 08000 514 514

Q3. Who do I speak to regarding a proposed extension to my house?
A3. Contact Cotswold District Council, Planning Department, Tel No. 01285 623000

Q4. I would like a stall on the Farmer’s Market in Cirencester. Who Do I speak to?
A4. Contact Mr Simon Smith, Tel No. 01453 834777

Q5. I would like to register the birth of my son/daughter. Who do I contact?
A5. Contact Gloucestershire County Council, Registrar of Births, Tel No. 01452 425275

Q6. My mother recently passed away and I need to register her death. Who do I contact?
A6. Contact Gloucestershire County Council, Registrar of Deaths, Tel No. 01452 425275

Q7. I need at copy of my marriage certificate. Who do I contact?
Q7. Contact Gloucestershire County Council, Registrar of Marriages, Tel No. 01452 425275

Q8. I would like to put my name on the Housing list for Cirencester. Who do I contact?
A8. Contact Cotswold District Council, Tel No. 01285 623000

Q9. I am planning a visit to Cirencester in the summer and would like accommodation. Who do I contact?
A9. Contact Cotswold District Council, Tourist Information Centre, Tel No. 01285 654180

Q10. I would like to report a pothole near my house. Who do I contact?
A10. Contact Gloucestershire Highways, Tel No. 08000 514 514

Q11. I am disabled and need to renew my blue badge. Who do I contact?
A11. Contact Gloucestershire County Council - Blue Badge Office, Tel No. 01242 532302

Q12. I would like to know what day my dustbin is collected. Who do I contact?
A12. Contact Cotswold District Council, Waste Management, Tel No. 01285 623123